Refund Policy
- Effective date:
- Last updated:
Our policy
- Payments for Resume Home are not refundable. This includes the introductory price, monthly and annual renewals, the unused part of a billing period, and unused credits or exports.
- Deleting your account ends Pro at once; the rest of the period is not refunded.
- Cancelling stops the next renewal. You keep Pro until the end of the period you have paid for, and you are not charged again.
- Switching between monthly and annual billing is not a refund either. A switch to annual credits the unused part of your current month against the annual charge, except in an introductory first month, whose payment is not credited; a switch to monthly starts when the year you paid for ends, with no credit.
Charges made in error
- If you were charged in error — charged twice, for example, or after you had cancelled — write to [email protected] and we will refund the charge that should not have been made.
Your rights under local law
- This policy does not take away any right to a refund or cancellation that the consumer law where you live gives you and that cannot be waived.